"We are immensely proud to have been chosen to represent Portugal in the global final of the GIA awards. This distinction reflects the work developed throughout our history of more than 80 years, at the level of adapting and monitoring trends in products for the home and the evolution of markets. Our main mission is customer satisfaction, valuing especially the proximity, the quality of our products and the great availability to meet the needs of those who seek us out. It is clear that this focus implies being innovative in the way we present ourselves - which is especially important for companies who want to keep up with current market trends", says António Manuel Robalo, Pollux's CEO.
Pollux won the national competition of the IHA Global Innovation Awards (GIA), being the only company representing Portugal at the global level. The GIA awards were created to promote innovation and excellence in home improvement stores around the world.
The competition has several phases, starting with a national selection process that chooses the finalists that will compete for the international award. In Portugal, Pollux was the company chosen to represent our country in the global competition, which will take place in Chicago between March 2 and 5, 2019. In this final competition, companies will be evaluated by the following criteria: company (mission, vision, strategy and business evolution), store (layout and communication materials/point of sale), website (design, layout and ease of navigation), marketing, advertising and promotions, customer service, employee training and innovative practices in retail business.
Since the GIA awards were launched in 2000, more than 400 retailers from 47 countries on six continents have won awards.
Founded in 1936 in downtown Lisbon, Pollux is recognized as synonymous of variety, quality and reliability. The diversity of its offer - more than 10.000 products for kitchen, living room, bedroom, bathroom, storage and cleaning, exterior and leisure - and the credibility that has already earned allows it to be a reference store for the public who looks for national brands with recognized quality. In any Pollux store, you can find solutions for all rooms of the house, wedding lists and special conditions for wedding couple, promotional offers on reference brands and personalized service.
https://www.4homemenaje.com/pollux-ganadora-portugal-gia-mejor-tienda-menaje/
https://www.brushexpert.com/news/industry_news/article/IHHS-2019-GIA-international-winners
http://www.tablewareinternational.com/exhibition_news/giaannounces2019winners.aspx